Managed services are certain outsourced processes and functions intended to improve business operations, reduce business risk and provide a predictable expense model for business technology.

Companies of all sizes, from small (5 to 25 employees) to larger (75 or more employees) can benefit from engaging managed IT services. As your managed service provider, our focus is to keep your systems fully operational so that you can focus your efforts on the demands of growing your business, managing costs and increasing profitability.

What are some benefits of engaging a managed IT company?

Every month our clients receive a detailed report showing the overall health score of their network and updates to their antivirus, security settings, patches and other important network checks (like hard-drive space, backups, speed and performance, etc).

We conduct quarterly review meetings to improve operations, lower costs, increase efficiencies and resolve problems. The goal is to help clients be more profitable, efficient and competitive.

We provide detailed invoices each month itemizing work that’s been done throughout the month. Invoices are double-checked for accuracy prior to mailing.

Yes, clients have access to our live 8 am to 5 pm help desk. You can also email our help desk at helpdesk@brickcityit.com and a technician will contact you right away.

You can call our main number anytime at (352)354-7575 or email at Helpdesk@brickcityit.com